PICOVAL LIMITED
Sector

Logistics & distribution

Visibility from order to delivery, without the phone calls.

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Proactive
Delay detection before the complaint
Self-serve
Customer status enquiries
Automated
Carrier invoice matching
Overview

Distribution margins live in exceptions. We instrument the flow so delays surface early, customers self-serve their status, and reconciliation with carriers stops being a monthly argument.

What usually breaks
  • 01Status updates depend on someone calling the driver.
  • 02Carrier invoices and delivery records never match.
  • 03Proof of delivery lives in a phone gallery.
  • 04No early signal when a shipment is going to be late.

What we build

Visibility from order to delivery, without the phone calls.

  • Tracking layer

    Carrier events normalised into one status model with a customer-facing tracking view.

  • Exception alerting

    Rules that flag a delay before the customer notices, routed to the right person.

  • Digital POD

    Signature, photo and timestamp captured on the driver's phone and attached to the order.

  • Carrier reconciliation

    Automated matching of invoices against delivered consignments, with a dispute list.

Questions we get

  • Our carriers have different APIs — some have none.

    That is the normal case. We normalise what exists and use file or portal ingestion for the rest.

  • Do drivers need a special app?

    Usually a mobile web page is enough. A native app is only worth it for offline-heavy routes.

Related
Your operation

Have a workflow that costs more time than it should?

Describe the process as it runs today. We will tell you what can be automated, what is better left to your team, and what delivery involves.

Chat on WhatsAppDiscuss your workflow

No specification needed — describe the problem in a few lines.

Talk to us now
UK registered companyCo. No. 12623543
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