Privacy Policy
This policy explains how PICOVAL LIMITED collects, uses and protects personal data through this website and in the course of client engagements. It is maintained by PICOVAL LIMITED and written in plain language rather than legal boilerplate.
Who we are
PICOVAL LIMITED is a company registered in England and Wales. Our registered company number and office address are published on this website and in the footer of every page.
For any question about this policy or your personal data, contact us at contact@picoval.co.uk.
What we collect
Contact data you choose to send us: your name, email address, phone number, company name and the content of the message you send by email, phone or WhatsApp.
Technical data generated when you browse: IP address, browser type, device type, referring page and pages viewed. This is standard web server and analytics data.
Engagement data during a project: the information necessary to design and build your system, handled under the terms of our contract and any non-disclosure agreement in place.
This website does not operate a contact form and does not run a user account system, so we do not collect passwords or maintain visitor profiles.
How we use it
To answer your enquiry and provide the services you ask for.
To operate, secure and improve this website.
To measure marketing performance in aggregate, including conversion measurement for advertising.
To meet legal, accounting and regulatory obligations that apply to a UK registered company.
Legal bases
Where UK GDPR applies, we rely on: performance of a contract, our legitimate interest in operating and marketing a business responsibly, your consent for non-essential cookies and analytics, and compliance with legal obligations.
International transfers
Some providers process data outside the United Kingdom. Where that happens we rely on recognised transfer mechanisms, such as adequacy decisions or standard contractual clauses.
Retention
Enquiry correspondence is kept while there is an active or reasonably expected business relationship. Contract and financial records are kept for the period required by UK company and tax law. Project data is returned or deleted at the end of an engagement according to the contract.
Your rights
Subject to applicable law, you may request access to your personal data, correction of inaccurate data, deletion, restriction of processing, portability, or object to processing based on legitimate interests. You may also withdraw consent for analytics at any time.
To exercise any of these rights, email contact@picoval.co.uk. If you are in the UK and are unsatisfied with our response, you may complain to the Information Commissioner's Office.
Security
We apply least-privilege access, keep credentials in secret managers rather than documents, separate development and production environments, and remove access at project handover. No system is absolutely secure, and we do not claim otherwise.
Changes
We may update this policy as our services or obligations change. The date at the top of this page reflects the most recent revision.
